Account & Data Deletion for MoodOn: Journal & Mood Tracker

Effective Date: September 10, 2026
Last Updated: September 10, 2026
Application Name: MoodOn: Journal & Mood Tracker
Package Name: com.selfcare.moodtracker.moodon
Developer Name: Simplify Apps Studio
Developer Contact Email: my.feedback@yahoo.com
App Support Email: my.feedback@yahoo.com

1. Overview & Commitment to Data Privacy

At Simplify Apps Studio, we believe you should have complete ownership and control over your personal information, journal entries, and account data.

In compliance with Google Play Store policies, the European Union General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA/CPRA), MoodOn: Journal & Mood Tracker provides users with clear, accessible, and direct mechanisms to delete their account and all associated personal data at any time.

This document details:

1. 1
   How to delete your account directly inside the MoodOn mobile app.
2. 2
   How to submit a manual account deletion request via email.
3. 3
   What data is permanently deleted upon account deletion.
4. 4
   What data may be retained and the legal justification for retention.
5. 5
   Data retention timelines.

2. Option 1: In-App Account & Data Deletion (Recommended)

The fastest and most direct way to delete your account and clear all stored data is directly inside the MoodOn application:

Step-by-Step Instructions:

1. 1
   Open the MoodOn: Journal & Mood Tracker app on your Android device.
2. 2
   Tap the Settings icon (gear icon) located on the main navigation screen.
3. 3
   Select Profile / Account from the settings menu.
4. 4
   Scroll to the bottom of the profile page and tap Delete Account.
5. 5
   Read the confirmation dialog carefully.
6. 6
   Tap Confirm Delete to proceed with permanent account deletion.

What Happens When You Delete Your Account In-App:

• Immediate Cloud Erasure: Your account credentials, user profile details, user UID, and all synced Cloud Firestore database records are permanently deleted from our servers immediately.
• Media File Deletion: All uploaded media assets attached to your entries—including photos, drawings, and recorded voice notes—are purged from Firebase Storage.
• Local Storage Reset: Local databases (GetStorage and Sqflite) on your device are cleared.
• Session Sign-Out: You will be logged out of the app automatically, and your active session will terminate.

3. Option 2: Delete Cloud Backup Data Without Deleting Account

If you wish to purge your cloud database backups and uploaded media while keeping your user account active, you can clear backup data separately:

1. 1
   Open MoodOn.
2. 2
   Navigate to Settings -> Backup & Sync.
3. 3
   Tap Delete All Backup Data.
4. 4
   Confirm deletion.
5. 5
   _Effect:_ All synced Firestore entries and media files stored in the cloud are removed, while your local device entries remain intact.

4. Option 3: Manual Deletion Request via Email

If you have uninstalled the app, lost access to your device, or are unable to delete your account in-app, you can submit a manual account deletion request to our support team:

How to Request Manual Deletion:

• Send an Email to: my.feedback@yahoo.com
• Email Subject Line: Account & Data Deletion Request - MoodOn
• Information to Include in the Email:

1. Your registered email address (the email used to sign in via Google Sign-In, Apple Sign-In, or Firebase). 2. Your Account Display Name (optional, if known). 3. A clear statement requesting permanent deletion of your account and data.

Processing Timeline for Email Requests:

• Acknowledgment: We will acknowledge receipt of your deletion request within 48 hours.
• Verification: To protect your security, we may send a verification email to your registered email address to verify account ownership.
• Completion: Once verified, all associated account data, database records, and cloud media files will be permanently purged within 30 calendar days. You will receive a confirmation email once deletion is complete.

5. Summary of Data Subject to Deletion

When an account deletion request is completed, the following categories of data are permanently destroyed:

6. Data Retained & Exceptions

In accordance with legal regulations and Google Play policies, certain limited information may be retained after account deletion under specific legal exceptions:

• In-App Purchase & Billing Records: Transaction receipts, purchase order IDs, and subscription entitlement logs processed via Google Play Store are retained in anonymous form as required by tax, financial audit, and legal accounting laws. _Note: We do not hold credit card or banking details._
• Aggregated / Anonymized Analytics: Fully anonymized, non-personally identifiable statistical logs (e.g., total app crash counts) that cannot be linked back to you or your user UID may be retained for system stability analysis.

7. Deleting Offline Data (App Uninstall)

If you use MoodOn in guest/offline mode without signing in or enabling cloud backup:

• All your data is stored exclusively on your local device.
• Simply uninstalling the MoodOn app from your device will permanently delete all local database files, journal entries, voice notes, and saved settings.

8. Contact & Support

If you have any questions, need assistance with account deletion, or wish to exercise your data privacy rights, please reach out to us:

• Developer Entity: Simplify Apps Studio
• Developer Contact Email: my.feedback@yahoo.com
• App Support Email: my.feedback@yahoo.com
• Official Website: https://simplifylifeapps.com/